Shipping policy

Last updated: September 15, 2026

Where we ship

VYBE Beauty currently ships to eligible addresses in the United States. Available shipping options and the final shipping charge are shown at checkout before payment. Some products have address restrictions; for example, our 2-in-1 Hot Air Styling Brush cannot ship to PO boxes. Contact us before ordering if you need to confirm delivery to a PO box, military address, territory or remote location.

Shipping charges

Standard shipping: $8 for orders below $70.
Free standard shipping for eligible orders of $70 or more, after discounts and before tax.

Charges are in US dollars. Any applicable tax is shown at checkout. We currently offer standard shipping only; we do not promise storewide express or next-day delivery.

Processing time and delivery estimates

Delivery time includes both order processing and carrier transit. Business days are Monday through Friday, excluding holidays. We work with fulfillment partners, so different products may have different processing times, shipping origins and delivery estimates.

Blanka-fulfilled makeup and skincare: on-demand production and processing typically take 5–9 business days before shipment. Standard North American transit is typically another 3–5 business days, or 5–8 business days for remote areas. This means approximately 8–14 business days in total for typical addresses and 10–17 business days for remote areas. Pre-produced inventory may process sooner.
Trendsi-fulfilled clothing: the supplier lists standard shipping estimates of 2–5 business days for US products and 5–10 business days for overseas products. Check any item-specific processing and delivery details before ordering.
Other partner-fulfilled hair tools, beauty tools and clothing: processing and transit vary by item and supplier. Refer to the product details or email us with the item name before ordering for its current estimate. We do not apply a blanket 1–2 or 3–5 day total-delivery promise to these items.

The item-specific estimate provided before purchase takes priority over general guidance here. If no dispatch timeframe is stated, we will ship within 30 calendar days of receiving your completed order or contact you about a delay and your cancellation/refund options. Carrier estimates are not guaranteed arrival dates, and holidays, weather or service disruptions can affect transit.

Fulfillment and split shipments

VYBE Beauty is your retailer and customer-service contact. Products may be shipped directly by our fulfillment partners, including Blanka, Spocket suppliers and Trendsi. Items in the same order may arrive in separate packages and on different dates. Each shipped package will have tracking information when available. Separate packages do not by themselves mean an item is missing.

Tracking and delays

We send a shipping confirmation and tracking information when available after dispatch. A shipping label alone does not mean the carrier has received the parcel. If we cannot ship within the stated timeframe, we will notify you, provide a revised estimate when available, and give you the choice to accept the delay or cancel the unshipped item for a full, prompt refund. We will obtain consent to a delay when required. Contact us if tracking does not update or your order is overdue.

Address changes, missing packages and damage

Check your delivery address carefully before placing an order. Email us promptly about an address correction or cancellation; changes may not be possible after fulfillment begins. Any additional reshipping charge will be explained before you agree to it. If tracking shows delivered but you cannot locate the parcel, check the delivery area and household members, then contact us. We will help investigate with the carrier and fulfillment partner. For damaged, defective or incorrect items, contact us promptly with your order number and photos when possible. See our return and refund policy.