Frequently Asked Questions

Where does VYBE Beauty ship?

VYBE Beauty serves customers in the United States. Some products have address restrictions. Check our shipping policy or contact us before ordering if you need delivery to a PO box, military address or remote location.

How much is shipping?

Standard shipping is $8 for orders below $70, with free standard shipping on eligible orders of $70 or more after discounts and before tax. The final charge appears at checkout. We currently offer standard shipping only.

When will my order arrive?

Processing and transit times vary by item and fulfillment partner. On-demand makeup and skincare fulfilled by Blanka typically require 5–9 business days to process, followed by 3–5 business days in standard transit, with longer transit for remote areas. Other products have their own estimates. Read our shipping policy and product details, or email us for an item-specific estimate before ordering.

Will my items arrive together?

Items may ship separately when fulfilled by different partners. Tracking information is provided when available after dispatch.

Can I return an item?

Contact us within 30 calendar days after delivery to request a return of an eligible unused item. Hygiene exclusions apply to opened makeup, skincare and other personal-care products. For full eligibility, return-shipping costs and refund details, read our return and refund policy. Please contact us promptly about damaged, defective or incorrect items.

How do I choose a size?

Use the measurements on the individual product page. Visit our Size & Fit guide for measuring tips.

Where can I find beauty ingredients?

Ingredients and application directions appear in the product details. Check the packaging when your item arrives for the latest product information.

How can I get help?

Email justin@vybebeauty.shop or use our contact form. For an existing order, include your order number and the item name. VYBE Beauty handles customer support even when a partner ships the item.